Privacy Policy For Our Water Restoration Company
Who We Are
Flower Moun Restoration Pros provides water, fire, and mold restoration services in Flower Moun, Texas.
This policy explains how information collected on our website is handled, used, and protected to ensure transparency and safety for all visitors and clients.
Information We Collect
We collect information users provide directly, including names, contact details, and property information.
We also gather photos or documentation of damage, device data, browsing activity, and information from service partners when needed for job completion.
How We Use Information
Information is used to deliver services, schedule appointments, prepare estimates, handle billing, document insurance claims, maintain safety and quality, support customers, improve the website, prevent fraud, and comply with legal requirements.
Cookies and Similar Technologies
We use cookies and similar tools to store preferences, track site usage, and enhance navigation. Users may limit or clear cookies via browser settings.
Some features may function differently without cookies.
Sharing and Disclosure
Information may be shared with service partners, subcontractors, insurers with permission, payment processors, and for legal or safety compliance. We do not sell personal information to third parties.
Data Retention
Records are kept for operational, safety, tax, and legal purposes.
Retention periods vary depending on document type, applicable laws, and business needs, and are reviewed periodically.
Your Choices and Rights
Users may access or update information, request deletion where appropriate, limit certain uses, or manage cookies.
Requests should be submitted in writing by postal mail to 1001 Long Prairie Rd Suite 300, Flower Mound, TX 75022, United States.
Security
We maintain restricted access, employee training, and reasonable technical and physical protections.
While we take precautions, no storage or transmission method is completely secure.
Children’s Privacy
Our services and website are not intended for children under eighteen. Accounts and interactions are meant for adults or authorized representatives only.
Data Transfers
Data may be processed by vendors in other locations. Flower Moun Restoration Pros uses reasonable measures to protect information during transfers and maintain confidentiality.
Changes to This Policy
This policy may be updated from time to time. The latest version appears on this page. Continued use of the website after changes indicates acceptance of the revised policy.
Contact Us
For privacy questions or requests, please write to: 1001 Long Prairie Rd Suite 300, Flower Mound, TX 75022, United States.
Definitions
Personal information: Data that identifies or relates to a person. Processing: Any operation performed on information.
Service providers: Partners helping deliver services. Cookies: Small files stored on devices to track usage or preferences.